Woodstock

We were approached by a small local business involved in log delivery to customers throughout the South East, Andrew Heard Hardwood Logs.

Andrew was successful and clearly had a passion to look after his customers to deliver a quality product with good services. A growing business and increasing client numbers meant that a Word based address label system, a card index and a diary chock full of sales orders and payment information simply wasn’t going to work.

We quickly outlined a solution which would automate . . .

  • Customer database (CRM) which would serve the sales orders and invoicing system
  • Conversion of card index and labels into the CRM
  • Sales order processing
  • Invoicing
  • Online diary management
  • Payment and delivery tracking
  • Key Performance Indicators

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